Return Policy
Refund Policy:
If you are not satisfied with your purchase for any reason, you may request a refund within 7 days of the purchase date. To be eligible for a refund, you must provide a valid reason for the refund request and meet the following criteria:
The product must be returned in its original packaging, with all accessories and documentation included.
The product must not be damaged or show any signs of wear and tear.
The product must be returned within 7 days of the refund request.
Once your refund request is received and approved, we will initiate a refund to your original method of payment. The refund amount will be the full purchase price of the product, minus any applicable fees, such as shipping and handling.
Return Policy:
If the product you received is damaged or defective, you may request a return within 7 days of the purchase date. To be eligible for a return, you must meet the following criteria:
The product must be returned in its original packaging, with all accessories and documentation included.
The product must not be damaged or show any signs of wear and tear.
You must provide a valid reason for the return request.
Once your return request is received and approved, we will initiate a return shipping label and provide instructions on how to return the product. Upon receipt of the returned product, we will inspect it to determine if it is eligible for a replacement or refund.
Replacement Policy:
If the product you received is damaged or defective, we will offer a replacement within 7 days of the purchase date. To be eligible for a replacement, you must meet the following criteria:
The product must be returned in its original packaging, with all accessories and documentation included.
The product must not be damaged or show any signs of wear and tear.
You must provide a valid reason for the replacement request.
Once your replacement request is received and approved, we will initiate a replacement shipment and provide instructions on how to return the damaged or defective product. Upon receipt of the returned product, we will inspect it to determine if it is eligible for a replacement or refund.
Please note that this refund, return, and replacement policy applies only to products purchased directly from our website. If you purchased our products through a third-party vendor, you must adhere to their refund and return policies.
If you have any questions or concerns about our refund, return, and replacement policy, please contact our customer support team at info@indigaims.com.
We reserve the right to modify or update this policy at any time without prior notice.